7th Aug 2010
Database Outage REPAIRED
We are currently working quickly to replace the power supply. We anticipate the server being repaired within the hour. Affected services include:Websites using MS SQL 2005 orf MySQL 5 on this shared server.The Account Center user interface including the Helm and DNP control panel.We apologize for the inconvenience.UPDATE 11:09AM: We have replaced ...
12th Jul 2010
Power Status Update
The switch loss took down several portions of our network. While backup systems exist and did function accordingly this type of outage was unanticipated. Our engineers immediately responded by restoring power, the affected switch rebooted and servers were brought back online within 2 hours.While the root cause is unknown at this time our initial ...
6th Apr 2010
AuthorizeNet: New MasterCard and Discover Card Processing Requirements
MasterCard and Discover are modifying their rules concerning the processing of debit, prepaid and gift cards. THIS E-MAIL INCLUDES IMPORTANT INFORMATION ABOUT THE NEW REQUIREMENTS AND THE TIMELINES REGARDING AUTHORIZE.NET'S SUPPORT OF THE REQUIREMENTS, SO PLEASE READ IT THOROUGHLY. MasterCard's rule changes go into effect May 1, 2010, and ...
17th Mar 2010
Mail Service Update
We apologize for the inconvenience, but it was necessary to complete this task, which was previously scheduled for next week, tonight. If you have any questions, please call 888-374-6781 Option 2 for updates.
